FamilySource Network: Impact Study Results 2011-2012

The Community Development Department (CDD) is committed to making the FamilySource Network a performance driven system that improves the lives of low income families and communities in the City of Los Angeles. CDD has restructured its program delivery through the FamilySource Network to create a way to track and manage the performance of the system so that it will provide services efficiently and effectively. This report examines the system's performance in its second full year of operation. It measures the broad array of services that the network provides to its FamilySource clients through its 21 centers. Where possible we estimate the dollar value of those service outcomes to families served by the system. We also track the educational achievements the network produced for youth. Some services offered defy any type of economic valuation, such as crisis intervention, classes in anger management or parenting, but other services can be valued economically in terms of the dollar values they produce for the families, such as placement in a job, and still other services can be measured in terms of the educational achievements they produce for youth. This report also notes that in the course of securing some of these client benefits, the FamilySource Program brings new monies into the Los Angeles economy and stimulates additional economic activity in the region as these funds are spent in local communities. In summary, this report quantifies FamilySource's volume of service produced, identifies those services with measurable outcomes, and tabulates their economic and educational impacts on client families and communities in the City of Los Angeles for the program's second operational fiscal year. Where possible and appropriate, these second year outcomes are compared with those in the first operational year of the system.