Report

Los Angeles WorkSource System Youth Participants' Satisfaction Survey 2012-2013

The Consulting Center at the College of Business and Economics, California State University, Northridge, contracted with the city to survey the 2012-2013 youth program participants. We collected data on services received, satisfaction with services received and the characteristics of participants. For the first time this survey was conducted on-line rather than through a phone interview. This report presents the results of the survey for the program as a whole and for each OneSource contractor individually. Where possible we compared results for this year with data from earlier years to identify trends in the data that may be valuable to program operators and the WIB.

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