Report

California One-Stop System: Cost Study Report

California’s One-Stop Career Centers began with a bold vision of bringing together a host of federal, state, and local programs under one roof, with a common goal, to better serve people seeking to improve their lives through education, training or employment. In 2006 the California Workforce Investment Board’s (CWIB) Accountability Committee was uncertain how well the vision had been realized and wanted to examine California’s One-Stops through a new lens. The committee called for a cost study of the One-Stop Career System. In the committee’s view: The reality is that there is inconsistent integration of services and no centralized accounting process within the System that effectively controls or accounts for all resources utilized to produce the System’s Outputs….As a result, the One-Stop System appears to some of its customers and outside observers as a fragmented and inefficient business enterprise.

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