An Analysis Of How Nonprofit Organizations Identify Service Needs In Low-Income Urban Communities Through Program Evaluation

This graduate research proposal is intended to analyze how nonprofit organizations identify service needs, particularly in low-income urban communities. These communities tend to lack resources, political representation, and financial assistance. Prior to providing programs and services, nonprofit organizations should take the necessary preliminary steps in order to understand the community and its needs. Every community is distinct. By taking precautionary measures, the organization can then make appropriate decisions and adaptations to serve the community best and ensure that their programs are effective. This research study will explore methods of program evaluations and their relation to program effectiveness and how organizational transparency plays a part in building relationships within the community. A case study will be performed in Watts, Los Angeles, CA, through semi-structured interviews with nonprofit organizations and community residents. To conclude the study, the findings will be analyzed and applied to connect program evaluations and identify service needs in specific areas.