Computerized Decision Support for People with Disabilities: Review and Outlook

People with disabilities often need professional support and advice in daily life decisions such as choosing a job, a health care plan, or an access product that best fits their needs. However many people face barriers to professional support due a large part to lack of funding and lack of adequately trained providers. Recent years have seen many applications of computerized decision support, showing great potential to aid decision-making with populations as diverse as people with disabilities. In this paper, we review the state of the art technology and research on decision support systems for people with disabilities, and point out problems, potentials, and research needs.