A Pilot Study of Computer Auto-Personalization at American Job Centers

Abstract

The Global Public Inclusive Infrastructure auto-personalization project aims to create a system that allows people to easily discover and set up assistive technology and other computer accommodations and features to meet their individual needs and preferences. As a first trial, a prototype of the auto-personalization system was tested with 11 participants at an American Job Center (AJC). Participants were all customers at the AJC. They used near-field communication cards to set up the system in different ways and tried job search-related tasks of their own choosing. Participants were all positive about their use of the auto-personalization system--all reported they would like to use the system again at the AJC and most listed other places they would like to be able to use it. Following this study, two computers with the auto-personalization system installed were placed at the AJC for continued customer use.