dc.contributor.author | Dabbour, Katherine S. | en |
dc.date.accessioned | 2014-02-25T00:05:05Z | en |
dc.date.available | 2014-02-25T00:05:05Z | en |
dc.date.issued | 9/18/2008 | en |
dc.identifier.uri | http://hdl.handle.net/10211.2/5366 | en |
dc.description.abstract | Objective: This document summarizes the reports for the 2008 CSU services customer satisfaction survey for the Library at California State University, Northridge. Survey Administration & Analysis: The web-based surveys were conducted using Remark Web Survey 3.03. The survey URL was distributed to the sample group via e-mail. Analysis was performed and reports created by the Chancellor’s Office QIP staff using Excel 2007. | en |
dc.format | application/pdf | en |
dc.format | application/msword | en |
dc.language.iso | en_US | en |
dc.publisher | California State University, Northridge | en |
dc.rights | Attribution-NonCommercial-ShareAlike 3.0 United States | en |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-sa/3.0/us/ | en |
dc.subject | Library assessment | en |
dc.subject | customer satisfaction | en |
dc.subject | survey | en |
dc.subject | Academic libraries -- evaluation | en |
dc.title | 2008 Quality Improvement Program Library Satisfaction Survey Summary Results | en |
dc.type | Report | en |
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