Oviatt Library Services Assessment, Spring 2007

Abstract

Introduction: Overarching its instructional mission and collection development program is the Library’s strong service commitment, which connects CSUN faculty, staff, and students, as well as members of the greater community to information resources. Furthermore, the Library is committed to the continuous improvement of its services. Therefore, core to its planning process are regular surveys of its outcomes for services, particularly as to how they relate to student learning, as well as to overall patron satisfaction. See http://library.csun.edu/kdabbour/assessment.html#services for the list of Library service outcomes.